After the penalty due date, the shut off phase begins. The shut off phase has a $10.00 Administrative fee added to the account. The account is then subject to shut off of water service. When the water is shut off, there is a $50.00 Turn on fee assessed to the account. In order to have the water restored, full payment including the penalty amount, plus the $10.00 Administrative fee and the $50.00 shut off fee must be paid.
Water will be restored 24 hours by the Public Works Department once payment is received in the Water Department during normal business hours. Water will only be turned on between the hours of 7am until 10am.
As it relates to the Title 13, when closing on property, a final water reading must be requested within 24 hours. After the final bill has been paid, the water will be shut off. The property owner must come in to update billing information in order for the water to be restored.
Water Bill Payment Options:
Acceptable payment methods are cash, check, money order, credit card and online payment.
Water Department Business Hours are:
Monday – 8:30 am – 5:30 pm
Tuesday, Thursday, Friday – 8:30 am – 5:00 pm
Wednesday – 8:30 am – 2:00 pm
Closed Saturday and Sunday