How to Pay Your Water Bill
All online payments must be made by the close of business day the last day of the month. If payments are received late, penalties will be applied the next day. Paying online can take up to 3 business days for payments to be received and credited to account.
Click Here for Online Payments:
Other Payment Options
By Mail – allow five days for mailing. Mail payments to:
Village of Broadview
2350 South 25th Avenue
Broadview, IL 60155
In-Person – payments can be made in person during normal Village Hall office hours:
Monday 8:30am - 5:30pm
Tuesday, Thursday & Friday 8:30am – 5:00pm
Wednesday 8:30am – 2:00pm
Closed Saturday* and Sunday
* Open last Saturday of the month, except for November & December.
Drop Box – for payments and correspondence, a 24-hour depository is located in the Village parking lot and inside Village Hall. DO NOT MAIL CASH!
Acceptable payment methods are cash, check, money order, credit card.
Penalty Phase
After the water payment due date, the penalty phase begins with the mailing of a penalty bill. The bill has a 10% penalty assessed to the account with a due date. The due date is noted on the bill.
After the penalty due date, the shut off phase begins. The shut off phase has a $10.00 Administrative fee added to the account. The account is then subject to shut off of water service. When the water is shut off, there is a $50.00 Turn On fee assessed to the account. In order to have the water restored, full payment including the penalty amount, plus the $10.00 Administrative fee and the $50.00 shut off fee must be paid.
Turn On fee must be paid in person inside the Village Hall during normal Village Hall office hours.
Water will be restored 24 hours by the Public Works Department once payment is received in the Water Department during normal business hours. Water will only be turned on between the hours of 7am until 10am.
As it relates to the Title 13, when closing on property, a final water reading must be requested within 24 hours. After the final bill has been paid, water will be shut off. Only the owner can come in to change information to get services restored.
Special Notice of Water Service Line Inspections
Water Bill Rates
Effective January 1, 2020 the water rates will increase as follows:
Per 1000 Gallons |
Effective Date |
1/1/2020 |
5/1/2020 |
5/1/2021 |
5/1/2022 |
5/1/2023 |
0-25 |
Tier 1 |
$9.22 |
$10.19 |
$11.15 |
$12.12 |
$13.08 |
25-50 |
Tier 2 |
$8.76 |
$9.68 |
$10.59 |
$11.51 |
$12.43 5% Discount |
>50 |
Tier 3 |
$8.32 |
$9.20 |
$10.06 |
$10.94 |
$11.80 10% Discount |
The above increases are necessary to make improvement to critical water infrastructure, as well as to keep the pace with evolving environmental and regulatory requirements. Examples of work funded through the additional resources derived from the fees include:
- Smart Water Meters
- Various water main replacements
Importantly, the village of Broadview has worked aggressively to keep water rates, fees and charges among the lowest in the Provisio Township. The new rates remain very competitive, while at the same time generating adequate revenue to make necessary infrastructure repairs and upgrades. We appreciate your continued cooperation and understanding of the necessity for these cost increases as the Village works to maintain and improve the water utility and sewer systems.
Should you have any questions about this change please call the Public Works Department at 708-681-3602.